HUMAN RESOURCES

Palm Beach County Housing Authority is seeking an experienced Asset Manager to oversee PHA owned properties in West Palm Beach; (residents of low income housing). The Asset Manager will oversee and coordinate all property management, maintenance and service provider activities associated with the property. The Asset Manager performs fiscal and administrative work, exercises independent judgement that conforms to all mandates under all applicable laws, Fair Housing, PBCHA policies, and HUD policies.

The Asset Manager has direct responsibility for administration and performance of all aspects of property management, including but not limited to occupancy; collections; maintenance, including routine, preventive and emergency; resident relations; and general administration. The asset manager directs and supervises staff assigned to the property and assure goals are clearly established, conveyed and met.

 Qualified applicant must have 3 or more years of property management experience; knowledge of Fair Housing & HUD policies and procedures is required.

 Job Requirements:  Associate’s Degree from an accredited college or university in Business, Public Administration, Social Science or related field is required, or a combination of education and experience.

Must be bilingual (English/Spanish). Must have a valid Florida Driver’s License (if applicant maintains residency in Florida). Must be eligible for coverage under the Housing Authority’s fleet auto insurance. May be required to lift items weighing up to 30 pounds.

Public Housing Management experience preferred.

Eligibility for certification as Public Housing Manager (PHM) under HUD regulations, and must be able to obtain with within (12) months upon appointment.

Applications may be picked up at 3432 W 45th Street, West Palm Beach, FL from Monday to Friday between 9:00 am to 4:00 pm or printed online at www.pbchafl.org. Position is open UNTIL June 21, 2018. All applicants must submit a complete application for each open position. Applications and resumes can be emailed to: lreeeves@pbchafl.org, subject title:  Asset Manager or fax to 561.253.0706.

 NO PHONE CALLS

The Palm Beach County Housing Authority is an Equal Opportunity Employer. PBCHA is also a Section 3 Employer – Public housing residents or low and very-low income persons who live in the metropolitan area or non-metropolitan county where a HUD-assisted project for housing or community development exist are encouraged to apply.

Salary range $45,000 – $55,000 per year

The Palm Beach County Housing Authority (PBCHA) is seeking a Housing Choice Voucher Program Director to provide overall management and leadership for all business related to the administration of the Housing Choice Voucher (HCV) Program. The HCV Director will provide daily direction and support to staff and ensure that all work products prepared by the department are completed in a timely manner and are produced with the highest quality. This position is required to follow and maintain knowledge of federal, state, local and HUD regulations, in addition to the policies and procedures of the Palm Beach County Housing Authority.

RESPONSIBILITIES:

·        Oversees the operational functions tied to the administration of the HCV Program including waiting list administration, intake, occupancy, inspections, quality assurance and customer service.

·        Evaluates and interprets HUD regulations and guidelines as they pertain to the HCV Program.  Maintains program compliance with all statutory, regulatory, contractual, or other applicable standards.

·        Identifies areas of compliance risk and oversees risk audits as necessary in various program-related aspects including HQS, SEMAP, Finance, Fair Housing, etc.  Presents thoughtful solutions for managing and mitigating risk.

·        Ensures effective utilization and trouble-shooting of system-of-record software. Manages the data integrity of the system-of-record including successful and timely submissions/corrections of HUD Form 50058 and oversees all regular internal and external reporting.

·        Prepares policy and procedure recommendations and administers approved policies/procedures related to the HCV program administered by the PBCHA.

·        Provides accurate data and reporting.

·        Represents the Program and PBCHA in a highly professional manner to representatives of federal and local agencies of government, the private housing industry, and community groups as necessary.

·        Coordinates flow of appropriate communication, information, guidance and direction throughout the operation.

·        Requires staff to maintain a high degree of professionalism and exceptional internal and external customer service in the exercise of their duties.

·        Oversees the collections of incoming applications; determines eligibility, verifies income; and selects applicants for the HCV Housing program. Ensures all phases of process are in accordance with established Administrative Plan and HUD regulations.

·        Maintains current knowledge of federal, state, local and HUD regulations for quality standards and building codes.

·        Responsible for modifying the HCV Administrative Plan to ensure updated regulations are incorporated.

·        In cooperation with the Finance Department, coordinates cash flow requirements, annual budget, annual contributions contract and other financial and budgeting concerns associated with the HCV Programs.

·        Ensures accuracy in the implementation of the HCV Program onto the PBCHA’s computer system.  Areas of major priority are:  Waiting list, Housing Assistance payments register, Residents register, etc.

·        Manages and coordinates training programs for HCV staff relative to Federal regulatory provisions, governing operations, the Administrative Plan, Housing Quality Standards, etc. Must ensure staff is well trained and able to perform duties effectively.

·        Performs full supervisory responsibilities including assigning and reviewing work, training, addressing employee problems, establishing objectives, interviewing applicants, hiring employees, discipline, discharge, recommend salary increases and performance evaluation.

·        Conducts performance reviews of the HCV staff.

·        Monitors the utilization of the HCV program utilizing the HUD Tool

·        Organizes the orientation program for landlords and residents.  Creates and Must implements a comprehensive orientation program to ensure landlords and certificates/voucher holders are fully aware of their responsibilities and duties under the program.

·        Coordinate the timely submission of HCV Housing Program reports and data (VMS, utilization, EIV, housing software, financial, and PIC reports) to the Chief Executive Officer, Board of Commissioners and/or HUD.

·        Ensures that program operations are performing at a high level throughout the year and are achieving all performance standards, quality metrics and SEMAP goals as required by HUD. 

·        Oversees staff performance in accordance to departmental objectives and the Section Eight Management Assessment Program (SEMAP).

·        Assess and discuss activities of HCV staff to ensure accuracy and compliance with HUD regulations on regular basis.  Must ensure consistency in application of Administrative Plan and associated policies.

·        Maintains records and reports on applicants, certificate/voucher holders, landlords, etc. pursuant to Federal regulatory requirements.

·        Retrieves and disseminates information relative to the HCV Programs to interested parties, and prepare any release for the local media/advertising as per Federal Regulations.

·        Reviews problem cases, attends and oversees Informal Hearings and acts as mediator between landlords and tenant .grievances, and complaints and determines course of action for problem cases in conjunction the Executive Director.

·        Contributes to team efforts by performing other responsibilities and duties as required or assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

·        Ability to energize, motivate and provide effective leadership to sustain a productive organization serving a diverse, limited income population.

·        Ability to think creatively and apply concepts to daily operations.

·        Ability to analyze administrative systems and data, and develop structures and strategies designed to provide high quality, cost effective service to the public.

·        Skilled in sustaining a collaborative, teamwork style of management.

·        Ability to interpret and implement complex and changing federal policies and regulations.

·        Strong commitment and ability to assist in the professional development and training of staff.

·        Ability to effectively communicate, verbally and in writing, both within the organization and externally.

·        Knowledge of the HCV program and the ability to understand, interpret, apply and explain federal and agency policies, regulations, and procedures are is required.

·        Ability to negotiate and resolve conflict.

·        Must demonstrate competency with technology solutions and Microsoft Office Suite applications.

·        Ability to effectively write letters, reports, procedures, maintain documentation and complete required forms.

·        Skilled in managing multiple/competing priorities.

·        Ability to read, write and speak English.

·        Ability to work nights, weekends or non-regular hours.

QUALIFICATIONS:

·        Bachelor’s degree from an accredited college or university in Public Administration, Business Administration or related field; or five years of a combination of training and experience in progressively administrative positions may be deemed equivalent in providing the required knowledge, skills and abilities.

·        Must obtain Housing Choice Voucher Management Certification, along with Occupancy and Rent Calculation Certification within twelve (12) months of hire date.

·        Seven (7) years of full-time experience working with HCV programs, subsidized rental, property management, or social work.

·        Five (5) years of experience in department or program management.

·        Demonstrated ability to work with a diverse, low-income population; and communicate effectively with a variety of clients, landlords, staff, and visitors in a variety of situations.  Must be able to plan, organize and make sound judgments and decisions; perform basic mathematical operations with accuracy; and operate a variety of standard office machines and equipment.

·        Valid State of FL Driver’s License

Applications may be picked up at 3432 W 45th Street, West Palm Beach, FL from Monday to Friday between 9:00 am to 4:00 pm or printed online at www.pbchafl.org.  Position is open UNTIL JUNE 21, 2018.  All applicants must submit a complete application for each open position. Applications and resumes can be emailed to: Lreeves@pbchafl.org, subject title:  HCV Director or fax to 561.253.0706.

 NO PHONE CALLS

 The Palm Beach County Housing Authority is an Equal Opportunity Employer. PBCHA is also a Section 3 Employer - Public housing residents or low and very-low income persons who live in the metropolitan area or non-metropolitan county where a HUD-assisted project for housing or community development exist are encouraged to apply.

Salary Range $65,000 - $75,000 per year